1.
"The
key
to
customer
satisfaction
is
empathy,
not
sympathy. "
【Customer
Service】

2.
"Your
customers
may
forget
what
you
said,
but
they'll
never
forget
how
you
made
them
feel. "
【Customer
Experience】

3.
"A
happy
customer
will
tell
a
friend,
an
unhappy
customer
will
tell
the
world. "
【Word-of-Mouth】

4.
"The
customer
may
not
always
be
right,
but
they
always
deserve
to
be
heard. "
【Listening】

5.
"Treat
your
customers
as
you
would
want
to
be
treated
-
with
respect
and
kindness. "
【Golden
Rule】

6.
"Your
product
may
be
great,
but
your
customer
service
is
what
will
keep
customers
coming
back. "
【Repeat
Business】

7.
"Solving
a
customer's
problem
is
more
valuable
than
any
marketing
campaign. "
【Problem-Solving】

8.
"Customers
are
human
beings,
not
just
numbers
on
a
spreadsheet. "
【Personalization】

9.
"Don't
just
meet
your
customers'
expectations,
exceed
them. "
【Excellence】

10.
"A
loyal
customer
isn't
just
a
customer,
they're
an
advocate
for
your
brand. "
【Brand
Advocacy】

11.
"The
best
way
to
retain
customers
is
to
build
a
relationship
with
them. "
【Relationship
Building】

1
2.
"It's
not
enough
to
sell
a
product,
you
need
to
sell
an
experience. "
【Customer
Experience】

1
3.
"Customer
feedback
isn't
criticism,
it's
an
opportunity
to
improve. "
【Feedback】

1
4.
"Happy
employees
lead
to
happy
customers. "
【Employee
Satisfaction】

1
5.
"Your
customer
is
your
boss,
and
they
have
the
power
to
fire
you
by
taking
their
business
elsewhere. "
【Customer
Power】

1
6.
"A
customer's
perception
is
their
reality,
so
make
sure
it's
a
positive
one. "
【Perception】

1
7.
"A
smile
and
a
thank
you
are
the
simplest,
yet
most
effective,
customer
service
tools. "
【Kindness】

1
8.
"Your
company
is
only
as
strong
as
your
weakest
customer
service
interaction. "
【Consistency】

1
9.
"It's
not
about
selling
to
customers,
it's
about
serving
them. "
【Service
Mentality】

20.
"Customer
loyalty
is
earned,
not
bought. "
【Earned
Loyalty】